Our policy lasts 14 days. If 14 days have elapsed since your purchase, unfortunately we cannot offer you a refund or exchange.
To qualify for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
Several types of products cannot be returned.
Items that cannot be returned :
* Gift cards
* Charcoal (Magnetic Eyeliner)
All items marked with the "VENTE FINALE" or "FINAL SALE" stamp on your invoice are FINAL SALES, therefore, no EXCHANGE or REFUND is possible.
All current promotions or the use of a promotional code are also FINAL SALES.
To make a return/exchange, you must ensure that your item qualifies for an exchange (click here for more information).
Before proceeding with a return/exchange all items must be returned to our Granby warehouse.
1) Must be in good condition and in its original packaging.
2) Must not have been used/opened or damaged
INCLUDED in your return package:
Name and last name
The original invoice
Order # (MHCA0001234)
Reason(s) for return
Please note that shipping and return costs are the responsibility of the customer and we are in no way responsible for any package lost or stolen during an exchange.
ATTENTION: MAHUI LASHES INC.
CP 252 SUCC BUREAU-CHEF
GRANBY, J2G 8E5, QC, CANADA